ECM.DEV
Localisation and Multilingual OperationsGuide 45
Machine TranslationAI TranslationLocalisation OperationsPost-EditingTranslation Quality

AI-Powered Translation Operations

Designing Human-AI Workflows That Deliver Quality at Scale

Where Machine Translation Performs and Where It Fails

Machine translation quality has improved dramatically, but performance remains highly variable depending on language pair, content type, domain, and source quality. Understanding where MT performs well and where it fails is the prerequisite for designing workflows that use it appropriately.

MT performs well in: high-resource language pairs (English-French, English-German, English-Spanish) with large training corpora; structured, domain-specific content in domains with good MT training data (legal, technical, medical in well-resourced languages); and high-volume, time-sensitive content where speed matters more than stylistic quality. MT performs poorly in: low-resource language pairs with limited training data; highly idiomatic, creative, or brand-voice-dependent content where nuance and cultural adaptation are critical; and content with ambiguous terminology or embedded cultural references that require editorial judgment.

The Three Human-AI Translation Workflow Models

Raw MT + no review: Appropriate only for internal, low-risk content where speed is paramount and quality errors are acceptable — internal communications, gisting (understanding the content of a document without publishing it), and search index generation in high-volume scenarios.

MT + Light Post-Editing (LPE): The translator corrects errors and improves fluency without full revision. Appropriate for moderately complex content where MT baseline quality is high. Requires post-editors trained in productive LPE — editing for accuracy, not perfection.

MT + Full Post-Editing (FPE): The translator revises the MT output to match the quality of human translation. Appropriate for customer-facing content, regulated content, and brand-critical communications where quality standards are high. The cost saving over full human translation is lower but still significant.

Key Takeaways

1. MT quality is highly variable by language pair, content type, and domain — workflow design must match the MT model to the use case, not apply a uniform approach across all content.

2. The three workflow models — raw MT, MT + light post-editing, MT + full post-editing — each suit different quality/cost/speed trade-offs; the right model depends on content risk, volume, and quality requirements.

3. The economic model for MT must include the full cost — MT licensing, post-editing effort, quality assurance, and the cost of quality failures — not just the raw translation cost saving.

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Machine TranslationAI TranslationLocalisation OperationsPost-EditingTranslation Quality

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