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English-Language Content Restructuring for a National Data Protection Authority

Datatilsynet (Norwegian Data Protection Authority)

Overview

Restructured the English-language content and information architecture of Datatilsynet's website as the regulator deepened cooperation with international counterparts.

Who This Is For

Global manufacturing, chemicals, or industrial organisations with 10,000-50,000+ employees across multiple business units. Seeking to develop a coherent digital services strategy that identifies where digital can create commercial value for customers and differentiates the organisation from competitors.

The Challenge

Datatilsynet, Norway's national data protection regulator, was entering closer cooperation with international organisations with similar mandates and needed its English-language pages, covering topics like cloud services, encryption and workplace privacy, restructured to serve international businesses operating in Norway and staff at peer regulators such as the UK's ICO.

Our Approach

We scoped and reworked a defined set of existing English pages, including cloud services, encryption, and email and file access rights, and delivered a full English content structure document defining a new navigation model (News, Contact Us, Publications, Regulations, Guidelines, Policies, Reports), built on an as-is-versus-to-be page comparison and a competitive analysis against peer regulators like the UK's Information Commissioner's Office.

Impact

The restructuring gave an international audience, foreign businesses operating in Norway and staff at peer data protection authorities, a clearer, more navigable entry point into Datatilsynet's guidance, aligned with how comparable regulators structure their own English content.

Managed while employed at Making Waves (later NoA Ignite). Any public information referenced here is used for identification and does not imply endorsement.

Topics

Content StrategyInformation ArchitectureLocalizationPublic SectorGovernment

Project Details

Client

Datatilsynet (Norwegian Data Protection Authority)

Services

Content OperationsContent Localization
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