Overview
Delivered a 2017 campaign performance report for MobilePay, Danske Bank's mobile payments product, showing paid social results well ahead of pre-campaign estimates.
Who This Is For
Insurance providers, financial services firms, healthcare organisations, government agencies, or regulated businesses with 500-20,000+ employees managing high volumes of customer or employee-facing forms and approval workflows. Typically operating a mix of paper-based and legacy digital forms with poor user experience, high abandonment rates, and manual processing steps.
The Challenge
MobilePay needed clear, evidence-based reporting on how its 2017 paid social campaign was actually performing against pre-campaign cost and reach estimates, broken down by audience segment.
Our Approach
We delivered a full campaign report showing actual CPM of 62.79 NOK against a pre-campaign estimate of 100 NOK, 37% lower, and average daily reach of 128,000 people against an estimate of 70,000, 82% above estimate, broken down by age and gender across three campaign videos to identify the best-performing audience segments (women 18-44, men 18-29).
Impact
The report gave MobilePay hard evidence that its 2017 campaign was significantly outperforming its own pre-campaign estimates on both cost and reach, with clear guidance on which audience segments to prioritise going forward.
Delivered by a team at Making Waves (later NoA Ignite), engaged on MobilePay's 2017 campaign reporting. Any public information referenced here is used for identification and does not imply endorsement.
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