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Campaign Performance Reporting for a Nordic Mobile Payments Product

MobilePay (Danske Bank)

Overview

Delivered a 2017 campaign performance report for MobilePay, Danske Bank's mobile payments product, showing paid social results well ahead of pre-campaign estimates.

Who This Is For

Insurance providers, financial services firms, healthcare organisations, government agencies, or regulated businesses with 500-20,000+ employees managing high volumes of customer or employee-facing forms and approval workflows. Typically operating a mix of paper-based and legacy digital forms with poor user experience, high abandonment rates, and manual processing steps.

The Challenge

MobilePay needed clear, evidence-based reporting on how its 2017 paid social campaign was actually performing against pre-campaign cost and reach estimates, broken down by audience segment.

Our Approach

We delivered a full campaign report showing actual CPM of 62.79 NOK against a pre-campaign estimate of 100 NOK, 37% lower, and average daily reach of 128,000 people against an estimate of 70,000, 82% above estimate, broken down by age and gender across three campaign videos to identify the best-performing audience segments (women 18-44, men 18-29).

Impact

The report gave MobilePay hard evidence that its 2017 campaign was significantly outperforming its own pre-campaign estimates on both cost and reach, with clear guidance on which audience segments to prioritise going forward.

Delivered by a team at Making Waves (later NoA Ignite), engaged on MobilePay's 2017 campaign reporting. Any public information referenced here is used for identification and does not imply endorsement.

Topics

Campaign ReportingPaid SocialAnalyticsFintechPerformance Marketing

Project Details

Client

MobilePay (Danske Bank)

Services

Content Operations
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