Overview
Led the migration of intranet content for a major food manufacturer, managing the transition of a large, multilingual content estate across platforms without disruption to day-to-day internal communications. Delivered content audit, taxonomy alignment, and structured migration approach covering content across multiple regions and languages.
Who This Is For
Global manufacturing, food and beverage, or consumer goods organisations with 5,000-100,000+ employees undertaking a major platform migration that requires moving a large volume of intranet or internal content to a new system. Typically managing content across multiple regions, languages, and business units with limited in-house capacity to manage migration alongside day-to-day publishing.
The Challenge
The organisation needs to migrate a large volume of intranet content to a new platform without disrupting internal communications or creating gaps in operational knowledge. The content estate is large, inconsistently structured, and spread across multiple regions. There is no agreed taxonomy, metadata framework, or migration approach. Doing this alongside business-as-usual publishing requires careful planning and governance.
What We Propose
Content Audit - Full inventory of existing intranet content across all regions and business units identifying what to migrate, consolidate, or retire. Taxonomy & Metadata Framework - Classification structure and metadata schema ensuring content is findable and well-organised in the new environment. Migration Planning - Phased migration approach covering content preparation, quality assurance, and publishing continuity throughout the transition. Governance Design - Editorial ownership model and publishing standards for the new platform ensuring content quality is maintained post-migration. Change Management - Communications and training to help employees navigate the new intranet from day one.
Why It Matters
Operational continuity - Migration planned to maintain access to critical internal knowledge throughout the transition. Content quality - Rationalised, well-structured content arriving in the new platform ready to use. Employee experience - A new intranet that is genuinely easier to navigate than what it replaced. Governance foundation - Ownership and standards that prevent content quality from degrading over time.
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