Overview
Led SharePoint migration and internal communications strategy for a financial services group, moving from a fragmented legacy intranet environment to a structured SharePoint Online platform. Delivered information architecture, content migration planning, editorial governance model, and an employee communications strategy to drive adoption across business units post-launch.
Who This Is For
Financial services groups, banks, insurance firms, or professional services organisations with 1,000-20,000+ employees migrating from a legacy intranet to SharePoint Online. Specifically needing to improve internal communications and employee engagement alongside the technical migration.
The Challenge
The organisation is migrating to SharePoint Online but the challenge extends beyond the technical migration. The legacy intranet had low adoption and poor content quality. Without addressing the underlying content and communications strategy, the new platform risks inheriting the same problems. Employee communications are fragmented across email, intranet, and informal channels with no coherent editorial strategy.
What We Propose
SharePoint Migration Planning - Content audit, information architecture, and phased migration approach for the move to SharePoint Online. Employee Communications Strategy - Internal communications framework defining channels, content types, cadence, and ownership for the post-migration environment. Content Governance - Editorial roles, publishing standards, and lifecycle management to maintain quality post-launch. Adoption Programme - Change management and communications to drive employee engagement with the new platform. Integration Design - SharePoint connected to HR, document management, and collaboration tools for a coherent employee experience.
Why It Matters
Communications coherence - Internal communications that reach employees consistently across channels and geographies. Platform adoption - Employee engagement with the new SharePoint environment from day one. Governance foundation - Content ownership and standards that prevent quality degradation over time.
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